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DIY Your Own Process Improvement

2020 has been one heck of a year!  Is your company among the many who have realized that it is time to reconsider your operational and communication processes across your organization?  There are pros and cons to both hiring a consultant and “doing it yourself” (DIY) when it comes to Process Improvement.  Here are somethings/areas for consideration …

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Why Pareto Should be Part of Your Lexicon

According to the Wikipedia, “A Pareto chart, named after Vilfredo Pareto, is a type of chart that contains both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line.”  A related Wikipedia article on the 80/20 Rule states that “It is a common rule of thumb in business; e.g., “80% of your sales come from 20% of your clients.” 

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When Things Change, How to Stay Sane?

Welcome to a pace of world change that can feel dizzying.  Just when we think we have learned to navigate in our new environment, it seems that there is something else worthy of our attention. In March, we published on Change Management with one of our experts in the field, Charae Gibbs.  Charae has also worked remotely for many years …

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Prioritize Your Post-COVID Pivot

Three years ago, I wrote an article advocating that companies prepare to disrupt their own business model.  Inspired by notable speaker and author Professor Robert Wolcott of Kellogg, who had spoken at a conference I had just attended, the article challenged business leaders to consider the following question:   “What will happen to my business when people stop buying …

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Operations Management in the time of COVID-19 with Erin Barsuglia

What is Operational Strategy Consulting? Armed with your goals, Operational Strategy works with your team to develop implementation plans and identify strengths, gaps, opportunities, and threats to your organization’s ability to meet those goals. Tell us about the importance of continuous improvement/process improvement in the operations world. ​ Continuous improvement is incredibly important to operations. It …

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Change Management with Charae Gibbs

The COVID-19 crisis is at the forefront of everyone’s minds and hearts right now. We are all dealing with the changes the crisis is bringing, both at home and professionally. Our Change Management consultant and ProSci Change Management practitioner, Charae Gibbs, shares ideas for maintaining productivity through virtual teams.  We hope these ideas will help you in your organization through …

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A Crash Course in Process Mapping

Businesses often wish to re-evaluate how they perform certain operational activities or workflows.  In other words, they wish to perform “Process Improvement.”

The underlying assumption to improving anything, is that you understand how it is being done right now.  In a business setting, when there are multiple departments, roles, or even people within a departmental role, all working together to achieve an outcome; it is hard to say that every step of the way is currently understood.

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