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Top 5 Tips for Practicing Accountability with Empathy

If one good thing has come from a global pandemic that sent thousands of employees to work-from-home situations where kids, pets, leaf-blowers, connectivity challenges, and overall high levels of anxiety became the “norm,” it is this: employers and employees alike have all experienced first-hand the value of empathy. That said, Executives and employees must still …

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DIY Your Own Process Improvement

2020 has been one heck of a year!  Is your company among the many who have realized that it is time to reconsider your operational and communication processes across your organization?  There are pros and cons to both hiring a consultant and “doing it yourself” (DIY) when it comes to Process Improvement.  Here are somethings/areas for consideration …

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Can Companies Really do Twice the Work in Half the Time with Scrum?

In 2014, Jeff Sutherland published “Scrum: The Art of Doing Twice the Work in Half the Time” – a provocative title that caused many to flock to Agile methodologies, particularly that of Scrum, as a possible panacea for productivity in the workplace. Can it be true?  Can Scrum live up to this claim, where so many …

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When Things Change, How to Stay Sane?

Welcome to a pace of world change that can feel dizzying.  Just when we think we have learned to navigate in our new environment, it seems that there is something else worthy of our attention. In March, we published on Change Management with one of our experts in the field, Charae Gibbs.  Charae has also worked remotely for many years …

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Prioritize Your Post-COVID Pivot

Three years ago, I wrote an article advocating that companies prepare to disrupt their own business model.  Inspired by notable speaker and author Professor Robert Wolcott of Kellogg, who had spoken at a conference I had just attended, the article challenged business leaders to consider the following question:   “What will happen to my business when people stop buying …

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Operations Management in the time of COVID-19 with Erin Barsuglia

What is Operational Strategy Consulting? Armed with your goals, Operational Strategy works with your team to develop implementation plans and identify strengths, gaps, opportunities, and threats to your organization’s ability to meet those goals. Tell us about the importance of continuous improvement/process improvement in the operations world. ​ Continuous improvement is incredibly important to operations. It …

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Has Working Remotely Accelerated Your Team’s System Pains?

COVID-19 is sending many workers who used to be in the office to Work from Home (WFH) remote situations.  Systems that seemed “fine” when working on premise now seem antiquated when workers are remote.  Some issues that AJC clients have experienced so far are: getting Virtual Private Networks (VPNs) loaded onto their computers to securely access systems …

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Change Management with Charae Gibbs

The COVID-19 crisis is at the forefront of everyone’s minds and hearts right now. We are all dealing with the changes the crisis is bringing, both at home and professionally. Our Change Management consultant and ProSci Change Management practitioner, Charae Gibbs, shares ideas for maintaining productivity through virtual teams.  We hope these ideas will help you in your organization through …

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A Crash Course in Process Mapping

Businesses often wish to re-evaluate how they perform certain operational activities or workflows.  In other words, they wish to perform “Process Improvement.”

The underlying assumption to improving anything, is that you understand how it is being done right now.  In a business setting, when there are multiple departments, roles, or even people within a departmental role, all working together to achieve an outcome; it is hard to say that every step of the way is currently understood.

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5 Tips to Increase Productivity from Your Existing Workforce

When employees begin to complain that they do not have enough time to get their work done on a daily basis, it can be challenging to know whether this is a true capacity problem, or if it is more of a utilization one. Specifically: Do we need to hire more people, or can we help the …

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