Process

Process Mapping Roles & Responsibilities

AJC loves facilitating Process Mapping sessions with cross-functional teams! There are distinct roles involved in Process Mapping which are not always intuitive. This article describes the roles involved in a team Mapping exercise, as well the responsibilities each role plays. These R&Rs can be applied to Value Stream Mapping and many other types of facilitated session.

Meet Sally Thomsen!

Sally Thomsen is a versatile consultant providing services in Project Management, Process Improvement, and Change Management. Here she offers advice on process, including how Change can be thought of as a process.

Change Management Is a Process

Why is it liberating to recognize that Change Management is a process? To know that we don’t have to be “born” with something, that we can “learn” it, allows us to use our growth mindset and frees us to try, assess, and improve on things. Understanding Change Management as a process to be learned can then follow the Focus on Improvement Virtuous Cycle.

Facilitation: Science or Magic?

When it comes to facilitating, many people think that you’re either good at it, or you’re not. To us at AJC, that type of thinking is not growth oriented, as we believe that human beings can improve in any area. We also think there are some basic principles that provide structure to most processes – facilitation included. Here are our Basic Facilitation Principles: 1. Encourage all to participate

Forming, Storming, Norming, and Performing are Normal

The Tuckman Model, coined by psychologist Bruce Tuckman in his 1965 article entitled “Developmental Sequence in Small Groups” describes “Forming, Storming, Norming, and Performing,” as a typical path that most teams follow as they work together. As would be expected, the “Storming” part of team interaction is not always sunshine and rainbows. The take away is to be aware that teams do go through these phases. It is normal, and that in and of itself can bring confidence that you WILL get through it!

Why Use an Economic-Based versus a Resource-Based Prioritization Model

We have all heard a variation on the justification to *not* undertake certain tasks that runs something like: “but we don’t have anyone who has time to do that.” Many organizations prioritize their work based on who is capable and available to do it. Using a resource-based prioritization model, however, is a dis-service to your organization. We recommend an Economic-Based Prioritization Model.

Three Quick-Start Steps for Making Data Driven Decisions

“Big Data” has become a buzz phrase today. How can companies use the volumes of data to that they have to make data-driven decisions? Here are three concrete steps we recommend to get started using data to make decisions.

Inventory Management – More Than a System

Inventory Management is a critical functionality in many enterprise-level software systems. For any business holding parts for manufacturing, repairs, shipping, or other technical services, understanding the dimensions of your Inventory is critical to discerning the best system to use to manage it, and will help in setting requirements and expectations for configuration.  Even if you …

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Process Improvement with Janell Hosch

It can be difficult to dedicate time to process improvement when there are day-to-day tasks to be completed, but it is very beneficial. Process improvement doesn’t only result in increased efficiency in a work place, but can also improve employee morale and job satisfaction.

Process Improvement & Agile Project Management with Diana Muirhead

AJC’s Diana Muirhead has been leading projects and process improvement for many years in various settings. She has also trained as an Agile Scrum Master and is versed on applying Agile concepts such as Product Backlogs, Sprints, and Retrospectives in non-standard Scrum settings. Diana shares with us her background and ideas on process and projects …

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