Take our quiz to find out what kind of Operational Efficiency Improvements are right for your company. Replace [*] answers with your own specific needs. 1. Which department, area, or process do you want to improve first? a. The [Customer Service*] department. b. Documenting/updating the standardized processes we use to deliver [product/services*]. c. Our [New …
Read MoreHow do I Improve My Company’s Operational Efficiencies?
ERP implementations are notorious for taking a long time to implement. What might be going on in an ERP implementation that would cause a company to believe that their project may be going “off-track,” rather than just taking a long time like they “all” do? While it is true that ERP implementations can take a …
2021 has moved many teams to the Cloud where companies have found that dialing into on-premise server-based systems can be painful. Here are the 10 Steps AJC recommends to selecting a new system: Assign a Core Team that can represent all departments expected to use the system, *and* Project Manager For a CRM, this could …
If one good thing has come from a global pandemic that sent thousands of employees to work-from-home situations where kids, pets, leaf-blowers, connectivity challenges, and overall high levels of anxiety became the “norm,” it is this: employers and employees alike have all experienced first-hand the value of empathy. That said, Executives and employees must still …
Read MoreTop 5 Tips for Practicing Accountability with Empathy
2020 has been one heck of a year! Is your company among the many who have realized that it is time to reconsider your operational and communication processes across your organization? There are pros and cons to both hiring a consultant and “doing it yourself” (DIY) when it comes to Process Improvement. Here are somethings/areas for consideration …
Welcome to a pace of world change that can feel dizzying. Just when we think we have learned to navigate in our new environment, it seems that there is something else worthy of our attention. In March, we published on Change Management with one of our experts in the field, Charae Gibbs. Charae has also worked remotely for many years …
Three years ago, I wrote an article advocating that companies prepare to disrupt their own business model. Inspired by notable speaker and author Professor Robert Wolcott of Kellogg, who had spoken at a conference I had just attended, the article challenged business leaders to consider the following question: “What will happen to my business when people stop buying …
When employees begin to complain that they do not have enough time to get their work done on a daily basis, it can be challenging to know whether this is a true capacity problem, or if it is more of a utilization one. Specifically: Do we need to hire more people, or can we help the …
Read More5 Tips to Increase Productivity from Your Existing Workforce
