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Meet Terry Smith – Organizational Development Consultant

OD has to do with being intentional about the organization’s evolution, understanding the talent you have, and building ways to ensure that talent stays and grows with you. OD is about the organization seeing its’ internal SWOT clearly, and about ensuring that clarity translates to effective strategic capability.

Seeing the Path Sometimes Takes an Accountability Partner

This describes AJC’s value of Foster Accountability. We have executed projects and change before and can help our clients’ teams create and visualize the path. At first, all they need to worry about is visualizing working with our team. We will help them create and follow the path so that over time, they will be able to see the path for themselves and can execute on their own the next time.

Servant Leadership: Is it True, Is it Kind, Is it Necessary?

It is very important to note that helping others succeed does not necessarily feel good in the moment. Helping others succeed sometimes means having uncomfortable conversations. We are fans of having these conversations in an empathetic way. This is pretty nebulous because it’s hard to quantify what “an empathetic way” really means. Here is a pretty simple way to check if one is in an empathetic frame of mind when discussing uncomfortable topics.

Thinking Deeper about Communication and Responsiveness

Many of us have had the experience of asking for something specific, and not hearing back – for a “long” time, or sometimes ever! Great leaders, such as Pat Gelsinger of Intel, give advice to leaders, especially in a pandemic, to “Communicate, Communicate, Communicate.” At AJC, we are keenly aware of the frustration and stress …

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Communication and Change Management with Robin Gervasoni

My specialty is communications but I am SHRM (HR) certified and PROSCI change management certified and been involved in all sorts of change efforts throughout my career – from closing down pension plans, communicating changes and large increases to employee benefit programs, new leadership teams, new CEOs, acquisitions, mergers, new system implementations, restructures, etc.  Change …

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Project Management & Process Improvement with Grace Chang

Has Project Management and Process Improvement changed in the current COVID-19 climate?For Project Managers and (Process Improvement) Consultants, additional logistical questions are now an essential part of the initial conversations. For instance, we are understandably seeing that virtual tools are becoming the standard practice, which presents questions of project scope and need to determine the right …

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How do I Improve My Company’s Operational Efficiencies?

Take our quiz to find out what kind of Operational Efficiency Improvements are right for your company. Replace [*] answers with your own specific needs. 1. Which department, area, or process do you want to improve first? a. The [Customer Service*] department. b. Documenting/updating the standardized processes we use to deliver [product/services*]. c. Our [New …

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What is AJC’s “Why?”

AJC started in late 2006 – honestly- because I wanted to have a family and also a career. I began my career at Intel Corp as a Process Engineer in 2000. It was a great place to be trained, and I look back with fond memories on my time there. However, I always knew that …

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Use the Three Lenses to Analyze YOUR Organization

At MIT Sloan, one of the required “Core” courses is (or at least was!) Organizational Processes.  That is where I was first introduced to the framework of the Three Lenses. The Three Lenses are: Strategic, Political, and Cultural.  They each represent a different approach from which to view an organization.  Each offers a unique perspective …

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